Crisis Communication


Anyone in business long enough will eventually face some level of crisis. How an organization responds – and how it communicates how it responds – often will determine whether a crisis is a minor, recoverable disruption or a career-ending nightmare. We specialize in leading clients through the crisis process: Identify, Prevent, Mitigate, Respond, Communicate and Recover. This means undertaking a difficult self-assessment. Where are we most vulnerable? Are we prepared to deal with the unavoidable risks? How do we communicate with our stakeholders, the media, the victims, during a crisis so we recover and grow? Businesses that prepare, practice and constantly update stand a far greater chance of not only recovering from a crisis, but becoming stronger because of it.